TMH0365 TMH Torque_Winter 2013 - page 2

Toyota Material Handling’s Adelaide branch has taken
top honours at the company’s annual Branch of the
Year awards by winning theTMHATier One branch
award for 2012.
This success follows the branch receiving the Toyota Material
Handling Australia (TMHA) President’s Award for Excellence.
TMHA’s Executive Vice President and Chief Operating Officer
Steve Takacs said the Branch of theYear Awards are a testament
to the dedication, hard work and resolve of branch staff to be
the best of the best in their industry.
“Healthy competition between our branches helps deliver
the best sales and product support service to our customers
nationwide,” he said.
Adelaide Branch Manager Hamish Harper collected the award
on behalf of his staff of just over 70.
The awards were presented during TMHA’s annual Sales and
Service Champions Awards night at Sydney’s Sheraton on the
Park Hotel.
In addition to its overall victory, TMHA’s Adelaide branch was
named best branch for rental activity.
TMHA’s Gladstone branch won the TMHA tier two branch award
a year after moving into new, larger premises.
TMHA’s Perth branch received the Branch of theYear awards for
both sales and service.
The individual TMHA 2012 Sales Champion was Michael Johns
fromTMHA Melbourne. Michael was also sales champion for
short and long-term rentals and roll-overs.
The 2012 number one in retail sales for new products was Paul
Allen fromTMHA Brisbane (now the manager of TMHA’s new
Darwin branch).
Luke Walsh fromTMHA Melbourne was the 2012 champion in
retail sales of used products.
Corey Denford fromTMHA Sydney achieved the highest overall
points for preventative maintenance programmes and major
services.
Tmha adelaide takes out branch of the year award
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A Melbourne apprentice technician will undertake
a study tour toToyota’s forklift manufacturing plant
in Japan after winningToyota Material Handling
Australia’s (TMHA) annual National Skills Contest.
TMHA has conducted the annual National Skills Contest
for more than two decades as part of its commitment to
maintaining industry-leading training and service standards.
Joseph Morris fromTMHA’s Melbourne branch won the
coveted 2013 Apprentice of theYear award after two days of
theoretical and practical tests at TMHA’s Sydney headquarters
located in Moorebank.
Travis Childs fromTMHA Sydney won the skills contest for
Master Technician of theYear and was also named national
Technician of theYear for Raymond products (one of the three
warehouse brands in the TMHA group).
TMHA Brisbane’s Bill Harris claimed the title of national
Technician of theYear for Toyota warehouse products.
Shaun Xerri fromTMHA Sydney is the 2013 national Technician
of theYear for BT products, a title he also won in 2010.
The three Toyota forklift technicians each won a $2000 skills
development voucher.
All finalists in the TMHA National Skills Contest receive $300
worth of tools, a framed certificate and a watch.
Two hundred Toyota forklift technicians and apprentices
entered the 2013 National Skills Contest.
TMHA’s national service manager Steve Barnes said the
annual contest is designed to keep Toyota forklift technicians
at the cutting-edge of industry standards.
“Toyota has always been at the forefront of forklift technician
training in this country - in fact it pioneered specialist TAFE
training for Australia’s forklift technicians,” Mr Barnes said.
TMHA’s executive vice president and chief operating officer
Steve Takacs said the aim of the National Skills Contest was
to challenge each entrant’s skills and knowledge against their
peers, and to reward those who reach the pinnacle of their
profession.
“This annual contest has special interest for me, because I
started in this industry ‘on the tools’ as technician,” he said.
“Today, we see the skills contest as having a direct benefit for
our forklift customers, because a high skills standard among
our technicians increases both customer satisfaction and
workplace safety.”
Melbourne apprenticewins
Toyota study trip to Japan
TMHAAustralia
Mushroomwholesaler
growswithToyota
The first specialist mushroom wholesaler in
the Perth produce markets has commissioned
a secondToyota 1.5-tonne payload forklift on
the strength of Toyota’s dual-fuel capability
and service support.
Mr Mushroom managing director Glenn Mews was
introduced to the Toyota Material Handling family
three years ago when he won a BT hand pallet truck
in a raffle at the annual Markets Ball.
Mr Mews bought his first Toyota forklift, an 32-8FG15,
12 months ago and has just commissioned a second
32-8FG15 forklift.
Both forklifts have 3 stage full free lift 4300mm masts
and are fitted with, windscreens, an integral side shift
attachment , solid tyres, mud flaps and markets-spec
lighting.
Mr Mews said Toyota service was his number one
priority, followed by the reliability and flexibility of the
forklifts.
“The Toyota service centre has a spare forklifts, which
is an enormous help for a small business if one of our
forklifts is being serviced.
“In terms of reliability, the Toyota forklifts are virtually
bullet-proof,” he said.
“We’ve found the dual-fuel option to be really
valuable. We’ve had two occasions where there has
been a shortage of LPG, but we’ve continued to
operate our forklifts thanks to the dual-fuel option,”
Mr Mews said.
“The latest Toyota forklift models have indicators for
payload weight and vehicle speed, putting the cream
on top of an already good cake.”
The 32-8FG15 is one of the most popular forklifts in
Toyota’s leading-edge 8-Series range.
Safety features of the Toyota 8-Series forklift range
include Toyota’s System of Active Stability (SAS)
and Operator Presence Sensing (OPS) as standard
equipment.
Mr Mushroom was launched in 1989 as a second-
generation wholesaler.
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